Soapbox Engage Blog

Spring may be here, but that doesn’t mean we can’t have a little cozy virtual fireside chat! Soapbox Engage recently hosted an interactive webinar for our community, in an effort to provide an insightful look into the latest updates and improvements across our suite of nonprofit online engagement apps. Led by Tim Forbes, VP of Products and Customer Success, the webinar covered key advancements, upcoming features, and the overall product development approach.

Didn’t get a chance to tune in? Check out the recording here, and keep reading for some key webinar highlights!

Continuous Improvement: Regular Updates for a Seamless Experience

Over the past quarter, Soapbox Engage has implemented 32 updates—averaging 2.7 releases per week. This steady rollout ensures incremental, focused improvements, enhancing functionality across all apps without overwhelming users. A primary focus of the past quarter has been on the Soapbox Engage Donations app and improvements to Soapbox integration with various payment processors, ensuring that major updates are completed well before the peak giving season in November and December.

Key Enhancements Across the Platform

Soapbox Engage offers a range of integrated tools designed to streamline nonprofit operations. These include Donations, Events, Classes, Forms, Directories, Advocacy (Petitions and Actions), E-Commerce (Shop), and User Portals. In our webinar, we highlighted significant improvements in three core areas:

1. Donations App

• Salesforce Nonprofit Cloud Integration: Expanded support for recurring donations and designations in NPC, ensuring seamless data transfer to Salesforce.
• Donation Modal Popups: A new mobile-friendly feature allowing donations through modal popups without leaving the organization's main website.
• Recurring Donation Upsell: A prompt encouraging one-time donors to switch to sustaining giving.
• Pledge Payments: Simplified tracking of high-value donor commitments within Salesforce.
• Advanced Fraud Protection: AI-driven security to prevent fraudulent transactions.

2. Events App

• Peer-to-Peer Fundraising Integration: Enables event registrants to set up individual fundraising pages automatically, extending donation opportunities.
• Improved Ticketing & Registration:Enhancements to the user experience for seamless event participation.

3. Actions App

• Enhanced Advocacy Tools: Improvements in petition management and direct messaging to decision-makers, increasing supporter engagement.

Looking Ahead: What’s Next for Soapbox Engage

The Soapbox team continues to refine and expand our platform capabilities, with a focus on optimizing donation experiences, enhancing integration with CRMs, and improving the overall user experience. Future updates will prioritize ease of use, security, and innovative fundraising solutions.

For nonprofits looking to stay updated on these advancements, we offer regular webinars and resources to maximize the platform’s impact. Subscribe to our monthly newsletter to stay up-to-date on our webinar schedule and latest product releases.

Want to learn more? Set up a meeting to chat!