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Soapbox Engage Blog

Online engagement news and strategies for changemakers

Salesforce Spring '13 release process and what it means for your nonprofit

by Tim Forbes on January 03, 2013
Tags:nonprofit tech news, nptech, Salesforce, Tim Forbes
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Interwebs unite!: Tying together your nonprofit social media and website channels

by Brad Grochowski on January 02, 2013
Tags:Brad Grochowski, nptech, social media

Social media logosThere are so many ways to promote your organization online today.  Indeed, you may be returning to work with a raft of 2013 resolutions to do just that.

Social communities have exploded over the past few years.  In working with our clients in the Support Department as well as promoting my own after-work projects, I know it feels like you have to be everywhere at once.  It seems that if you aren't taking advantage of every angle, then you are missing something. But just try to keep up with Facebook, Google+, Twitter, Instagram, Flickr, LinkedIn, Feedburner, the new MySpace and on and on and on... not to mention your own website... it can be exhausting.

So get smart about it.

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Good news for nonprofit budgets: Small, low cost ideas can make a world of difference

by Tim Forbes on December 21, 2012
Tags:nptech, Tim Forbes
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Data import tips for Salesforce and the Nonprofit Starter Pack

by Tim Forbes on December 20, 2012
Tags:nptech, quick tips, Salesforce, Salesforce Nonprofit Success Pack, Tim Forbes

Want more Salesforce fundraising insights? Check out our PUB Crawl newsletter to get them delivered straight to your inbox.

If you're looking to import data into Salesforce for your nonprofit organization, there are a number of training resources you have at your disposal from Salesforce.com and the Salesforce.com Foundation.

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Three lessons on nonprofit SEO from my eBay experience

by Amber Manning on December 19, 2012
Tags:nptech, quick tips, SEO

SEO and eBayAs a Project Manager at PICnet, I often give clients advice on how to optimize their web content for search engines. However, when posting some items to eBay the other day, I realized just how easy it is to make fatal Search Engine Optimization (SEO) flaws.

After spending a fairly tedious two hours posting nine items to eBay, here is what I have been reminded of when writing content for the web:

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Sandy Hook, Mister Rogers, and why I work in non-profit technology

by Tim Forbes on December 15, 2012
Tags:nptech, Tim Forbes

Mister Rogers photo Source: BuzzFeed and Facebook

Mister Rogers quote

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Make a splash with social media for your nonprofit

by Tim Forbes on December 14, 2012
Tags:nptech, social media, Tim Forbes
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B Corporations Helping B Corporations: Back to the Roots

by Julie Dennis on December 13, 2012
Tags:B Corps

As many of you know, PICnet is a B Corporation, a socially responsible business with the triple bottom line of people, planet and profit. We're grateful to be a part of an amazing group of businesses who are similar-minded.

One of those businesses is PICnet-client Back to the Roots (BTTR). Back to the Roots was founded by two UC Berkeley students, Alejandro Velez & Nikhil Arora, who were inspired to make a product from used coffee grounds. What they came up with was a mushroom kit where, in as little as 10 days, you can grow your own mushrooms from your kitchen windowsill! Skeptical? I was too…until we experimented in the DC office and got fabulous results. I even made myself a mushroom and cheese omelet with mushrooms from the kit!

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Four reasons to track both client and donor data in Salesforce

by Tim Forbes on December 13, 2012
Tags:nptech, Salesforce, Soapbox Engage, Soapbox Mailer, Tim Forbes

One emerging approach we’ve witnessed in the nonprofit space is the manner of Salesforce adoption within organizations. Many organizations are taking a segmented approach to adoption with one department electing to use it and others not. Often the split falls between program and fundraising teams.

There are obvious reasons for this. Legacy systems are involved that vary from department to department. The reasons inspiring adoption by one team will not necessarily apply to the other. Change is difficult for one department let alone an entire organization. And Salesforce adoption is often driven by a key champion within the organization affecting a single department first rather than the entire organization.

Data silos
Photo: dsearls on Flickr

While the reasons for segmented adoption are clear, here are four compelling reasons why organizations would do well to push further to more comprehensive adoption and break out of their data silos:

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Top 10 reasons to complete the NTEN Nonprofit Technology Staffing & Spending Survey

by Tim Forbes on December 13, 2012
Tags:nonprofit tech news, nptech, NTEN, Tim Forbes

NTEN logoNTEN is conducting the 7th annual Nonprofit Technology Staffing and Investments survey in order to provide both benchmarks and qualitative data about technology decisions and practices among nonprofit organizations.

Just in case your finger isn't jumping to click the link to complete the survey just yet, here are ten reasons why you should (drum roll, please)...

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Customizing a Twitter Tweet Button for your nonprofit website

by Tim Forbes on December 12, 2012
Tags:nonprofit tech news, nptech, quick tips, social media, Tim Forbes

Does your website have social sharing buttons like ShareThis or AddThis but you find yourself wanting something more customized for a given situation?

Maybe you want a big button on your donation thank you page that encourages people to share the fact that they just supported your organization. Or one on an event reservation confirmation view to say they're coming to your shindig.

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PHOTO: Love for nonprofit accidental techies wearing many hats well

by Tim Forbes on December 11, 2012
Tags:nptech, Tim Forbes
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Five fundraising metrics using Campaigns in Salesforce

by Tim Forbes on December 11, 2012
Tags:nptech, online fundraising, quick tips, Salesforce, Soapbox Engage, Tim Forbes

If you're using Salesforce to track donations, you can generate plenty of helpful fundraising metrics. These can be done across your organization and per fundraising campaign. We'll focus on five common and critical metrics in this post.

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Gmail down? Check the Google Apps Status Dashboard

by Tim Forbes on December 10, 2012
Tags:nonprofit tech news, nptech, Tim Forbes
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Two less characters in your Tweets with links come February

by Tim Forbes on December 10, 2012
Tags:nonprofit tech news, nptech, social media, Tim Forbes
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Free seminar on website integration with Salesforce in Seattle

by Ryan Ozimek on December 09, 2012
Tags:events & webinars, nonprofit tech news, Ryan Ozimek, Salesforce, Soapbox Engage, website CRM integration
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Collect attendee information with Soapbox Events and save it to Salesforce

by Tim Forbes on December 07, 2012
Tags:online event management, Salesforce, Soapbox Engage, Tim Forbes, website CRM integration
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A safe domain for your sample data and documentation

by Ryan Ozimek on December 07, 2012
Tags:open source, Ryan Ozimek, web development
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What does the end of free Google Apps mean for non-profits?

by Ryan Ozimek on December 07, 2012
Tags:Google, nonprofit tech news, nptech, Ryan Ozimek
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Profile access to create new Campaigns in Salesforce

by Tim Forbes on December 06, 2012
Tags:nptech, quick tips, Salesforce, Tim Forbes

Here's a little tip for anyone scratching their head over why they don't have access to creating new Campaigns in Salesforce even if they are full System Administrators for a Salesforce instance.

If you're not seeing the New button when viewing Campaign tab, it could be as simple as checking a box on your profile.

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